The Questions We Get Asked Most
Short, straight answers to the things people ask before they book. If yours isn't here, call or email us and we'll answer it plainly.
Price depends on how much space your items take up in the truck, not on how heavy they are. Send a couple of photos by text and you'll get a flat number back, usually inside a minute. No site visit, no obligation, and the price we quote is the price you pay.
Most jobs are booked within a day or two, and same-day is often possible if you catch us in the morning. If you're clearing a property to a deadline, say so when you get in touch and we'll work around it.
No. Leave the items somewhere we can reach, tell us where they are and how to get in, and we'll send you photos and a message when it's done. Plenty of our jobs are handled entirely by text.
We can't take hazardous waste, wet paint, solvents, asbestos, medical waste or anything the transfer station won't accept. Everything else, including furniture, appliances, electronics, mattresses, exercise equipment and renovation debris, is fair game.
It goes back to our depot and gets sorted. Anything with life left in it is donated or given a second home, appliances and metal go for recycling, and only what's genuinely finished goes to the transfer station.
Yes. We're fully insured and hold the licences needed for the work we do. If a property manager or condo association needs a certificate before we arrive, ask and we'll send it over.
Yes, for seniors, veterans and serving military. If you're clearing a whole property, or booking something ongoing, ask about a volume price at the same time.
All of Massachusetts and Rhode Island, run out of Greater Boston. Same flat pricing and the same crew whichever end of either state you're in.